Accessibility Statement

Our commitment to ensuring digital accessibility for all users.

Our Commitment

Accessibility for Everyone

Cinnabar California, Inc. is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

We believe that everyone should have equal access to information and services on our website. Our team works diligently to maintain an accessible website that can be used by all visitors, regardless of ability or disability.

This accessibility statement applies to the Cinnabar California, Inc. website and reflects our ongoing efforts to ensure compliance with accessibility standards and best practices.

Standards

Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities. Conforming to these guidelines helps make the web more user-friendly for everyone.

WCAG 2.1 guidelines are organized under four principles:

  • Perceivable: Information and user interface components must be presentable to users in ways they can perceive.
  • Operable: User interface components and navigation must be operable.
  • Understandable: Information and the operation of the user interface must be understandable.
  • Robust: Content must be robust enough that it can be interpreted by a wide variety of user agents, including assistive technologies.

We regularly test our website to identify and address accessibility barriers. Our goal is to maintain ongoing compliance and continuously improve the accessibility of our digital presence.

Implementation

Accessibility Features

We have implemented the following features to enhance accessibility:

Semantic HTML

We use proper HTML5 semantic elements throughout our website to provide meaningful structure and context for assistive technologies.

Keyboard Navigation

All interactive elements are fully accessible via keyboard, with logical focus order and visible focus indicators for users who cannot use a mouse.

Screen Reader Support

Our website includes appropriate ARIA labels, roles, and landmarks to ensure compatibility with popular screen readers and assistive technologies.

High Contrast

We maintain sufficient color contrast ratios between text and background elements, ensuring readability for users with low vision or color blindness.

Responsive Design

Our website adapts to various screen sizes and devices, allowing users to access content in the way that works best for them, including zooming up to 200%.

Alt Text for Images

All meaningful images include descriptive alternative text, providing context and information for users who cannot see visual content.

Form Labels

All form fields have properly associated labels and clear instructions, with error messages that help users understand and correct input errors.

Limitations

Known Issues

Despite our best efforts to ensure accessibility, there may be some limitations. We are actively working to address these issues:

  • Some PDF documents may not be fully accessible. We are working to provide accessible alternatives upon request.
  • Third-party integrations and widgets may have accessibility limitations beyond our direct control.
  • Video content may not always include closed captions or audio descriptions. We are working to improve multimedia accessibility.

We are committed to addressing these issues and welcome feedback from users who encounter accessibility barriers.

External Content

Third-Party Content

While we strive to ensure accessibility across our entire website, some third-party content or tools may not be fully accessible. This includes:

  • Embedded content from social media platforms
  • Third-party plugins or widgets
  • External links to other websites

We encourage third-party content providers to adhere to accessibility standards. If you encounter issues with third-party content on our website, please contact us so we can work with our partners to improve accessibility.

Get in Touch

Feedback Process

We welcome feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please let us know:

We try to respond to accessibility feedback within 2 business days and propose a solution within 10 business days. We are committed to working with users to resolve accessibility issues promptly.

Support

Assistance Alternatives

If you are unable to access any content or use any features on our website, please contact us for assistance. We offer the following alternatives:

  • Information can be provided in alternative formats upon request (large print, audio, braille)
  • Telephone assistance is available during business hours (Monday - Friday, 8:00 AM - 5:00 PM)
  • In-person assistance can be arranged at our office location
  • Email support for detailed inquiries and documentation requests

We are committed to ensuring that all users have equal access to our information and services.

Legal Rights

Enforcement Procedure

In situations where you are dissatisfied with our response to your accessibility concerns, you have the right to file a complaint with the appropriate authorities:

  • U.S. Department of Justice Civil Rights Division - For complaints related to ADA compliance
  • California Department of Fair Employment and Housing (DFEH) - For complaints within California

We take all complaints seriously and are committed to working with regulatory bodies to resolve any accessibility concerns.

Reach Out

Contact Us

We are here to help with any accessibility questions or concerns.

Cinnabar California, Inc.

4571 Electronics Pl
Los Angeles, CA 90039
Mon - Fri: 8:00 AM - 5:00 PM

This accessibility statement was last updated on January 1, 2026.